Bit disappointed by previous reviews I frequent the Sheffield Tap most weeks when commuting through Sheffield and find the staff to be both polite and helpful as i depend quite alot on their recommondations on beers i dont recognise, wouldnt class myself as a beer ticker but do like to try new beers when i go in these sort of pubs.Dont think ive met the manager so couldnt comment on that. They do offer tasters on most beers so you can try before you buy which I find very helpful on making sure I find something I like. Have also seen them exchange drinks when ends of barrels etc before and have always seemed quite on the ball with this sort of thing.